This book is also a key resource for policy-makers and government officials seeking to craft strategies that enhance governance legitimacy and resilience.

‘Most states and societies are coping with turbulence. This coping requires substantial and grounded trust in our systems. Trust becomes one of the most important and fragile social capitals for the future of our states and societies. This Handbook demonstrates not only all dimensions of trust in public governance, but even more, it proves how to set up public governance for sustainable trust.’   

– Geert Bouckaert, KU Leuven Public Governance Institute, Belgium